If you are ready to close your Crypto.com account, ensure that no pending transactions are in your account. Additionally, you can withdraw or use any balances remaining within your Crypto.com account before closing it. However, if your crypto balances are less than the limit of withdrawals you are allowed to make, getting in touch with Crypto.com support will be necessary. After you prepare the photo with the paper, it is time to contact the support team and ask them to close your account.
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It is worth mentioning that old services and sites may be linked to other accounts like contacts or calendars. They may also contain data you should keep private, including personal notes and demographic information. In the body of the email, let them know why you’re closing your Visa card and if you would like a refund to your fiat wallet from the card. Remember that if wish to have your funds returned, a $50 fee will be applied to cover the processing costs. Ensure that you have un-staked all your staked coins, transferred out all your crypto assets, and used up all funds in your Crypto.com VISA card so there will be no delays in processing your closure request. If you ever want to use the Crypto.com exchange again after closing your account, you can simply create an account as a new user and go through the KYC process all over again.
Is there a fee for closing the Crypto.com account?
Probably, you no longer use your Crypto.com account, and you may be thinking cryptocurrency is not the right venture for you. Note that you can never restore your Crypto.com account after deleting it. That means that if you want to continue using Crypto.com services in the future after deleting your account, you will need to sign-up as a new user.
Step 3: Respond to customer support requests
All you will need is the cryptocurrency address that you want to deposit to. Personally, I will recommend Binance exchange, because it’s one of the best exchanges in the market. In the email, explain why your account should be deleted and their representative will take it up from there.
However, if you want to close your Crypto.com account, it is totally understandable. Whether you want to stop your crypto activity and close all your cryptocurrency accounts or simply want to move your trading to other platforms, closing your account requires just a few steps. Keep in mind that you should withdraw your funds before proceeding with the closing, as well as wait for the account closure confirmation after you contact the support team. If you wish to deactivate or delete your Crypto.com account for whatever reason, you will get the information you need right here.
Step 1: Submit a request to customer support
First is that the platform does not delete all of your data stored on its servers instantly when you delete your account. According to Crypto.com, they do this to “comply with legal and compliance obligations” as outlined on their Privacy Policy page. If you’re looking to delete your account on Crypto.com, there are some things you should know before going about the process of actually terminating your account. To withdraw from Crypto.com to another exchange (e.g. Binance), or an offline wallet like Ledger, you first need to get the correct wallet address.
Before you delete your Crypto.com, you need to withdraw or spend all of your remaining balances. To access the Crypto.com exchange, you need to create an account and just like most exchanges out there, creating an account on Crypto.com is a breeze. All you need to do is input a valid email address/phone number and a password and you’re ready to go. The Crypto.com exchange is one of the leading names when it comes to Centralized Exchanges in the crypto space. On Crypto.com, you can send, receive, trade, stake, and withdraw cryptocurrencies and other crypto assets easily.
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After uploading the picture of yourself, you need to keep waiting for Crypto.com’s response. Once your identity has been confirmed, someone from the Crypo.com team will process your account closure request and your account should be deleted/closed in blockchain pascal’s mining calculator 2020 due time. Many users trade on Crypto.com’s mobile version, as it is an easy-to-use and comprehensive platform.
Finally, if you use the Crypto.com VISA card, there will be a $50 card closure fee charged to convert and returned the funds to your account. Creating an account on the exchange comes with many perks including a Visa card which you can fund with your crypto holdings. You can send, receive, stake, or withdraw cryptocurrencies and some other digital assets easily on the exchange.
- Make sure your Crypto.com account has a zero balance by transferring your cryptocurrency holdings to an external wallet.
- However, it is extremely important to know when to close your account, to be 100% sure about your decision, and to complete some critical steps before proceeding with closing the account.
- In this guide, we’ll walk through the process to safely and securely close a Crypto.com account with no hassle.
- If you ever want to use the Crypto.com exchange again after closing your account, you can simply create an account as a new user and go through the KYC process all over again.
- Join over 4,000+ cryptopreneurs who follow our publications and guidelines on the social media communities.
- Thus, let’s discuss all these steps and what the Crypto.com account closure process implies.
Unlike on some crypto exchanges where there is a section in the settings page where you can delete or deactivate your account, that is not the case on the Crypto.com Exchange. This is the first and most important step to take before deleting your account on Crypto.com if you have some of your Crypto holdings stored on your Crypto.com account. Creating an account on the Crypto.com exchange is a breeze (as it should) and it also comes with many perks including a working Visa prepaid card which you can fund with your Crypto holdings (CRO). We are not qualified advisors, and none of our content(s) is a licensed investment advice, nor is it a replacement from certified financial planner. Do your own research before investing in any cryptocurrency project, and always invest what you can afford to loose. However, this website is readers supported, and it’s free for you to use, but we include link(s) to products or services we think are useful to you.
If you have Spending Power enabled, please contact Customer Support to disable it before closing your account. You must withdraw all the funds from your Crypto.com App and Crypto.com Exchange account to close them. For example, if you’ve created a Crypto.com account using “”, use “” to email
To do so, hold the piece of paper using one hand and take a photo of yourself. For example, if you’ve created an account using “”, you need to use “” to send the email to Crypto.com as well. For the content of the mail, you simply need to explain why you want to delete your Crypto.com account and a Crypto.com support rep will take it up from there.
Going through these steps should allow you to successfully remove your account from Crypto.com without hassle. Just be aware that closing your account is permanent – there is no reversing the decision later on. Proceed carefully but rest assured the process isn’t too difficult if done right. If you have remaining cryptocurrency balances, you need to transfer them to another exchange. After you’ve written down your name, date, and “Crypto.com” on a piece of paper, you need to take a photo of yourself holding it. The Crypto.com support team will assist you in processing the withdrawals.
If you’ve decided you no longer want to use Crypto.com for your cryptocurrency needs, you may be wondering how to delete your Crypto.com account. While some exchanges make account deletions simple with the click of a button, Crypto.com requires a few extra steps. Upon cancellation, you will permanently lose access to your accounts and transaction history. However, you cannot reactivate your previous account after it has been closed. If your cryptocurrency balances are under the minimum withdrawal limit, you need to contact Crypto.com support.
